Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, I can’t offer you a full refund
There must be a valid reasoning for cancellation such as illness or event cancellation.
Contact me with your reasoning & once it is received & inspected, I will send you an email to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your card which you paid from via Etsy.
Need help?
Contact us at Sarah@SarahLouiseSmithArt.co.uk for questions related to refunds.